Category: CRM - GRC
Ultimate Boot CD 4.0 released
You need the Ultimate Boot CD if you want to:
Run floppy-based diagnostic tools from CDROM drives. More and more PCs are shipped without floppy drives these days, and it is such a royal pain when you need to run diagnostic tools on them.
Free you… more »
vtiger CRM 4.2
vtiger CRM is an Open Source CRM software mainly for small and medium businesses. vtiger CRM is built over proven, fast, and reliable LAMP/WAMP (Linux/Windows, Apache, MySQL, and PHP) technologies and other open source projects.
vtiger CRM leverages t… more »
Cream CRM 2.0 released
Cream 2.0 "Sofija" is a free and open-source customer relationship management (CRM) system designed specifically to meet the needs of media organizations. more »
Bad CRM is worse than no CRM
c|net has an article about how poorly implemented/supported CRM is worse than no CRM at all.
Essentially, Accenture's CRM team concludes that companies that don't provide service representatives with sufficient training or information, or firms that m… more »
Microsoft CRM skips 2.0
Microsoft has decided to skip its long-delayed Microsoft CRM 2.0 release and jump right to Version 3.0, the company announced Tuesday. more »
CRM-GRC hébergée
Yahoo publie un article 01Net sur la CRM-GRC hebergée.
Et un de plus ! Selligent. Dans quel domaine ? La gestion de la relation client (GRC) en mode hébergé (ASP). « Technologiquement, nous étions prêts depuis trois ans, après notre virage vers le We… more »
CRM-CTT 2.6.0 beta released
CRM-CTT is a tool for tracking "entities". It creates management summaries, PDF status reports and lots more. It is suitable for any department in which something comes in, must be handled, and goes out.
This tool is for usage in a commercial or priva… more »
Sage CRM Mid Market Edition
Sage CRM Mid Market Edition (MME) is an easy to use, fast to deploy, feature rich, low cost of ownership CRM solution designed to introduce the real benefits of CRM to middle-sized companies.
Sage CRM MME aggregates individual and group efforts across… more »